king of fans, inc/Hampton Bay
September 6, 2008
I bought a hampton bay ceiling fan/light from home despot about a month and a half ago. It has a remote control. The fan is mounted directly over where I work the most and it has been a boon b/c it cools so nicely and the light bulbs are low power use but the proper kind of bright. Then last Sunday “something” went wrong in the house causing the fan to die. I called an electrician who took a look, determined there was power to the circuit and that it must be in the fan. He checked for power on either side of the remote contol receiver and determined that the remote control receiver had died. I called the company who said since I had it for so short a time that they’d send me a new one, no questions asked, free of charge. It arrived today, I just put in the receiver and closed things back up. It’s running above me now cooling me rather nicely.
So I’m rather pleased with the result. I’d be more pleased if it hadn’t broken in the first place, but since it did break I’m pleased that they sent me the replacement part free of charge and quickly.